14-Day Satisfaction Guarantee
We stand behind My Writing Twin. If you're not satisfied, we'll give you a full refund.
Our Promise to You
At My Writing Twin, we're confident that our writing style methodology will help you create an AI that truly writes like you. This system was built from real daily use by a multilingual executive—not theory.
We want you to feel completely confident in your purchase. That's why we offer a straightforward 14-day satisfaction guarantee with no hoops to jump through.
14-Day Satisfaction Guarantee
If you follow the My Writing Twin methodology and don't feel like your Writing Twin captures your authentic writing style, you can request a full refund within 14 days of your purchase.
What This Means:
- We'll ask what went wrong so we can improve — Your feedback helps us build a better product
- Full refund — 100% of your purchase price, no deductions
- Fast processing — Refunds typically processed within 5-7 business days
Eligible Products
Our 14-day satisfaction guarantee applies to all My Writing Twin product tiers:
- Starter Package
- Pro Package
- Executive Package
How to Request a Refund
Requesting a refund is simple. Just follow these steps:
- 1
Send an email
Contact us at hello@mywritingtwin.com with the subject line "Refund Request"
- 2
Include your details
Provide the email address used for purchase and your order number (from your receipt)
- 3
We'll process your request
You'll receive a confirmation email, and your refund will be processed to your original payment method
Refund Timeline
*The time for funds to appear in your account depends on your bank or payment provider.
Important Notes
- 14-day window: Refund requests must be submitted within 14 days of your original purchase date.
- Original payment method: Refunds are issued to the original payment method used for the purchase.
- Access revocation: Upon refund, your download access and license to use the materials will be revoked.
- One refund per customer: The satisfaction guarantee is offered once per customer.
Exceptions
While we offer a generous refund policy, the following situations are not eligible for refunds:
- Requests made more than 14 days after purchase
- Abuse of the refund policy (e.g., multiple purchases and refunds)
- Chargebacks initiated without first contacting us for a refund
If you're experiencing any issues, please reach out to us first. We're here to help and want to ensure you have a positive experience.
Questions?
If you have any questions about our refund policy or need assistance, please don't hesitate to reach out.
Our Commitment to You
We believe in the quality of My Writing Twin because we use it ourselves every day. Your satisfaction is our priority, and we stand behind our product with this guarantee.